Business Need:

• Digitally transform the solution to cloud based enterprise solution
• Integration with larger family of Microsoft Dynamics 365
• Modernization software solution to meet demands of the digital era

Solution Approach:

• Re-architected solution on Azure
• Re-engineered current UI/UX architecture to improve the user experience
• End to end integration with MS Dynamics 365 family of applications

The Benefits:

• 20% increase in cloud revenue
• 63% increase in cloud customers
• 238% increase in cloud orders

Tech Stack

Business Need:

• A prepaid billing system that can efficiently handle millions of chargeable events online
• Prevent potential system failures or malfunctions or any loss of service for the subscribers and loss of revenue for the operators

Solution Approach:

• Offered full range of services, from system architecture & design to testing & maintenance and support
• Designed the prepaid stack, a highly sensitive platform that processes critical data and includes subscriber provisioning, reloads, billing and customer agent graphical user interfaces (GUI)

The Benefits:

• Lowered Customer Churn: Reduced potential system errors that prevented loss of service for the subscribers
• Prevented Revenue Leakage: Reduced systems malfunctions and prevented the loss of revenue for the operators
• Built a robust and scalable real-time billing system for enhanced customer experience

“I really appreciate R Systems’ openness & flexibility to adapt to our changing needs. They’re responsive to our queries, and pro-active in making suggestions for improvements!”

John Bonne | Swisscom
Head – Prepaid & Online Charging Dept.

Business Need:

• Re-architect the existing A-PAS application to make it more scalable and to meet current and future requirements
• Improve the user interface and increase efficiency by improving workflow
• Seamless Integration with other systems both Clinical and Non Clinical to enhance user experience

Solution Approach:

• Address the current application limitations and to future proof the system capability to meet new compliance requirements
• Re-engineer current architecture to include: improved intuitive end-user UI, improved data capture & management, Web based scalable deployment
• Detailed analysis, Design, Code Development, Implementation and support

The Benefits:

• Enhanced UI & patient workflows
• Improved accuracy, efficiency & quality of data capture
• Scalable UI and the ability to use the application over different platforms
• Patient notification/reminders via email/text messages for upcoming appointments
• Bespoke Consultant View for easy access to patient & appointment information on the move

“We have a very close working partnership with R Systems”
Aspen Healthcare

Tech Stack